1. Information We Collect
We collect the following types of information:
- Account data: When you sign in via Google, Steam, or Discord, we receive your display name, email address, and avatar from the authentication provider. We do not receive or store your password.
- Outage reports: When you submit a report, we record the issue type, timestamp, and an anonymized session identifier. We do not require an account to submit reports.
- Geolocation: We use your IP address to determine your approximate geographic region (country/region level) for outage mapping. We do not store your IP address after the region lookup.
- Comments: If you post a comment, the content is stored along with your account information and timestamp.
- Usage data: We collect standard analytics data including pages visited, browser type, and device type to improve the Service.
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To detect and display game server outages based on aggregated player reports
- To prevent spam and abuse of the reporting system
- To send notifications about game status if you opt in (via email or push notifications)
- To display community comments and reports
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers: Hosting, analytics, and authentication providers that help us operate the Service (e.g., Cloudflare, Google Analytics, MaxMind for geolocation).
- Public display: Your display name and comments are visible to other users. Outage reports are aggregated anonymously.
- Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of Downtester, our users, or the public.
4. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication: Session cookies to keep you logged in.
- Preferences: Storing your theme and display settings.
- Analytics: Google Analytics and similar tools to understand how people use the Service.
- Rate limiting: Cookies to prevent report spam and abuse.
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Retention
Outage reports are retained for analysis and historical display. Account data is retained as long as your account is active. Comments remain visible unless you delete them or request account deletion. You may request deletion of your account and associated data by contacting us.
6. Data Security
We implement reasonable security measures to protect your data, including encrypted connections (HTTPS), secure authentication via OAuth 2.0, and access controls on our infrastructure. However, no method of transmission or storage is 100% secure.
7. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us via the information on our website.